TradoLogic offers an extensive customer retention and development service to our clients, using a follow-up sales (FUS) department to increase client profitability through additional deposits and prolonged customer lifecycle. We will provide ongoing personal account management for the end-user by a dedicated sales and retention team that strive to maintain customer satisfaction and an enjoyable trading experience. This includes providing the customers with a personal contact and point of reference for account management, personal preferences, updates on individual market interests, and promotional and bonus offers. TradoLogic offers our clients a number of customer development models, including remote retention training and management of native-tongue speakers familiar with the customers market. In addition we provide for the client an ongoing analysis of deposited customers’ account, motivated deposited customers to trade and re-deposit, promotions via emails and phone calls and ongoing market updates.
Customer Retention
